Workshops and Roundtables

The best conversations at GCUC UK don’t always happen on stage. These sessions go deeper, with smaller groups, honest dialogue, and the kind of peer-to-peer exchange you won’t find anywhere else. Come with your questions, your challenges, and your shortcuts. Leave with something you can actually use.

—

Workshop 1: The OpenOps Project: What Does It Actually Cost?

Hosted by: Ben Newton, Operations Director, Patch

The hotel industry has had shared cost benchmarking for 40 years. Coworking has nothing. Patch put their real P&L data into the open and built a free tool for operators to compare supplier costs on a like-for-like basis. In this roundtable, Ben shares the numbers, runs a quick exercise to test your assumptions, and opens the floor to help design the framework. If you have ever wondered whether you are overpaying for cleaning, utilities, or internet, and had nobody to ask, this session is for you.
 

Workshop 2: Your Pipeline Is Lying to You

Hosted by: Keke Patissier, CEO and Co-Founder and Oliver Easton-Hughes, Chief Strategy Officer, Koho

Most operators are confidently wrong about where their revenue is. The pipeline looks healthy and the dashboards say what you want them to say, but somewhere in your data there are accounts that aren’t being charged, renewals closing later than they should, and value hiding in places nobody’s thinking to look.

In this hands-on session, you’ll work in teams to interrogate a live operator dataset. Same data. Different questions. Different answers. You’ll leave with a sharper eye for where revenue hides in your own operation — and a clearer sense of what your dashboards aren’t telling you. The winning team walks away with prizes — and one of them, drawn at random, takes home a MacBook Neo. Laptops and dataset provided. Bring a team.
 

Workshop 3: The Inclusive Space

Hosted by: Stacey Sheppard, Founder, The Tribe Coworking and Felicia Fai, Associate Professor, University of Bath School of Management

Accessibility and inclusivity get mentioned in every coworking pitch deck. Specifics are rarer. In this roundtable, Stacey and Felicia bring practitioner and academic perspectives, work through real case examples in small groups, and surface what’s actually working. You’ll leave with actions to commit to. If “inclusive space” lives on your website but not yet in your operations, this session is for you.